State Farm® Insurance Agent Ken Jones

"Excellent experience!"

"The best customer service I have ever had with an insurance company. Sam Mathis was very patient with me as I considered my options as he guided me through the daunting task of setting up insurance. The help I received from Sam Mathis was a game changer!"

"Marcy Ellis went above and beyond getting our insurance set up. She took the time to explain very thoroughly the break down of our coverage. Insurance has always been hard to understand for me, but she explained it very clear and was very patient with me. I would recommend Marcy to anyone who is seeking insurance so they can get the same experience I did. Thank you Marcy for your time and help! :)"

"I had the pleasure of working with Sam Mathis, his customer service skills were amazing. He was very helpful and o definitely recommend him!! Thank you Sam Mathis"

"Marcy Ellis was very knowledgeable and polite. She helped me with any questions I asked and is great to work with."

"My experience with State Farm was always been fantastic. Jordan has always been great about going over and beyond about any questions I had. I recommend her often."

"Recently switched our insurance over to State Farm and couldn’t be happier . Our agent Sam Mathis has made what could have been a somewhat intimidating task very doable with his accessibility, attention to detail, and eagerness to provide assistance and guidance every step of the way. Would give ten stars if I could."

"Marcy did a great job on my insurance quote today!! Really personable, and got me everything I needed!"

"I was able to work with Sam Mathis getting me set up with my Home & Auto insurance. He was very open and honest when discussing coverages versus competitors. If you’re in the market for new home or auto coverages I definitely suggest going with Sam and the Ken Jones team!"

"Jordan was the best and helped me so much along the whole process! She was so patient and stayed on top of everything!"

"I had the pleasure of working with Sam Mathis at State Farm, and I couldn't be more impressed with the service. From the moment I reached out, Sam was friendly, knowledgeable, and incredibly helpful in answering all of my questions. They took the time to explain my options thoroughly and made sure I was comfortable with my decisions. I truly appreciate their professionalism and dedication to providing excellent customer service. Highly recommend!"

"I have had insurance for over 30 years with Ken Jones office and Jordan Reed is AMAZING??? ALWAYS consistently providing Remarkable customer service!!!! Returns messages very promptly!! VERY friendly and knowledgeable! Ken Jones: I hope you are rewarding her well!!"

"I was in an accident today and reached out to my agent, Jennifer Hill, for some clarifications on my policy. She answered my call right away, providing immediate and calm assistance that alleviated all my stress about the situation. I highly recommend her—10/10!"

"Marcy Bond is the best! She was so patient and knowledgeable when walking me through everything. Definitely recommend her and this company!"

"Definitely recommend! Always a good, easy experience. Some of the most friendliest people I've talked to. Absolutely love working with them."

"Sam Mathis was awesome!! He is such a professional and personable individual! He made sure I felt heard, welcomed, and satisfied with my insurance plan! The rates and people are so much better than my previous insurance company!"

"Very easy to work with"

"It was such a joy working with Marcy today at Ken Jones, State Farm Agency, in Ridgeland, MS. Thank you so much for simplifying the process and getting me back to State Farm. I feel such a relief knowing I am well taken care of and well protected. Thanks again!"

"Very good customer service! Got my new insurance policy updated within 5 minutes and answered any questions I had! Jordan is very nice and helpful!"

"Great insurance agency…Highly recommend!"

"I am so thankful for Sam’s help! Not only was he knowledgeable but so understanding of my needs. He was very patient in explaining and directing me in the right direction! Definitely recommend the Ken Jones Agency!"

"Marcy was very professional and very helpful and friendly. I would definitely recommend the Ken Jones agency!"

"Jennifer is wonderful! She has been so kind and helpful in the whole process of switching over our policies."

"Ask for Jennifer, she is very knowledgeable and informative!"

"Jordan is the absolute best! She stayed on top of everything and worked with the mortgage company and myself to give me to best coverage at the best price. She deserves way more than 5 stars!"