
State Farm® Insurance Agent Ken Jones
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dave Thornton
May 13, 2025
"Jennifer Hill is persistent and competent agent. She kept checking with me for years on my renewal dates to see if I wanted to switch to State Farm. This year it happened. State Farm’s rate ended up being much better than where I was. I’m glad to be with State Farm now."
"Thank you for your review! We are so excited to have you with us at Ken Jones State Farm! "
Robin Coumbe
April 30, 2025
"Jennifer is great!! Very friendly and she knows her stuff! So glad I joined the Ken Jones family"
"Thank you for your review! We are happy to have you with us and thankful Jennifer was able to assist you! "
Meka Smith
April 30, 2025
"Marcy is fantastic! Talking to her was like talking to family."
"Thank you for your review! We are thankful for Marcy and her ability to help others! "
Sharon Thompson
April 29, 2025
"I recently had the pleasure of working with Ms. Jennifer Hill. She was absolutely amazing. I want to thank her for her professionalism providing excellent service, patience, and consideration of my insurance needs. Always, available to answer questions and help in any way she possibly can. Thank you again....I am a very satisfied customer. Sharon T Smith"
"Thank you for your review! We are thankful Jennifer was able to help you! We are thankful to have her on our team! "
Vicki Jones
April 28, 2025
"Sam Mathis was very helpful and very patient in explaining my insurance options, helping me to find what could work best for me! Thanks, Sam!"
"Thank you for your review! We are lucky to have Sam on our team and thankful he was able to assist you! "
Sherlyn Haley
April 28, 2025
"Several years ago, I changed insurance companies from State Farm to a competitor. Knowing that I will get professional, personal service from Sam Mathis, I am strongly considering coming back to State Farm. Sam is personable and knowledgeable, and is one of the best agents I’ve had the pleasure to work with"
"Thank you for your review! We are thankful to have Sam on our team and of course would love to have you back with us! "
Cameron Jones
March 28, 2025
"Excellent experience!"
"Thank you for your 5-star review! "
Nicholas McKee
March 25, 2025
"The best customer service I have ever had with an insurance company. Sam Mathis was very patient with me as I considered my options as he guided me through the daunting task of setting up insurance. The help I received from Sam Mathis was a game changer!"
"Thank you for your review! Sam is a great asset to our team and our customers. Thankful he was able to help you! "
Alexis S
March 11, 2025
"Marcy Ellis went above and beyond getting our insurance set up. She took the time to explain very thoroughly the break down of our coverage. Insurance has always been hard to understand for me, but she explained it very clear and was very patient with me. I would recommend Marcy to anyone who is seeking insurance so they can get the same experience I did. Thank you Marcy for your time and help! :)"
"Thank you for your review! Insurance is definitely hard to understand. We are thankful to have Marcy on our team to help explain everything in an easy way! "
Stevie Mozingo
February 25, 2025
"I had the pleasure of working with Sam Mathis, his customer service skills were amazing. He was very helpful and o definitely recommend him!! Thank you Sam Mathis"
"Thank you for your review! We are thankful for Sam and thankful he was able to help you! "
Kyle Hansen
February 3, 2025
"Marcy Ellis was very knowledgeable and polite. She helped me with any questions I asked and is great to work with."
"Thank you for your review! Marcy is a great asset to our team! We are thankful she was able to help you! "
Allison Lee
January 29, 2025
"My experience with State Farm was always been fantastic. Jordan has always been great about going over and beyond about any questions I had. I recommend her often."
"Thank you for your review! We are thankful to have Jordan on our team and her ability to help out customers! "
tim Carr
January 29, 2025
"Recently switched our insurance over to State Farm and couldn’t be happier . Our agent Sam Mathis has made what could have been a somewhat intimidating task very doable with his accessibility, attention to detail, and eagerness to provide assistance and guidance every step of the way. Would give ten stars if I could."
"Thank you for your business and your review! We are happy to have Sam on our team and happy he was able to help you! "
Brayden Bond
January 28, 2025
"Marcy did a great job on my insurance quote today!! Really personable, and got me everything I needed!"
"Thank you for your review! We are thankful to have Marcy on our team and thankful she was able to assist you! "
Piddy McGrath
January 27, 2025
"I was able to work with Sam Mathis getting me set up with my Home & Auto insurance. He was very open and honest when discussing coverages versus competitors. If you’re in the market for new home or auto coverages I definitely suggest going with Sam and the Ken Jones team!"
"Thank you for your review! We are thankful to have Sam on our team and happy he was able to assist you! "
Amanda Jones
December 28, 2024
"Jordan was the best and helped me so much along the whole process! She was so patient and stayed on top of everything!"
"Thank you for your review! We are so thankful to have Jordan on our team and that she was able to make everything easy for you! "
Aven Mathis
December 27, 2024
"I had the pleasure of working with Sam Mathis at State Farm, and I couldn't be more impressed with the service. From the moment I reached out, Sam was friendly, knowledgeable, and incredibly helpful in answering all of my questions. They took the time to explain my options thoroughly and made sure I was comfortable with my decisions. I truly appreciate their professionalism and dedication to providing excellent customer service. Highly recommend!"
"Thank you for your review! We are thankful to have Sam on our team and thankful for his passion to help others! "
Nancy Stevens
December 26, 2024
"I have had insurance for over 30 years with Ken Jones office and Jordan Reed is AMAZING??? ALWAYS consistently providing Remarkable customer service!!!! Returns messages very promptly!! VERY friendly and knowledgeable! Ken Jones: I hope you are rewarding her well!!"
"Thank you for your review! And thank you for being a loyal customer! We are happy to be able to help you!!"
Daniel Anderson
December 19, 2024
"I was in an accident today and reached out to my agent, Jennifer Hill, for some clarifications on my policy. She answered my call right away, providing immediate and calm assistance that alleviated all my stress about the situation. I highly recommend her—10/10!"
"Thank you for your review! Jennifer is a great asset to our team! We are happy she was able to assist you during this time! "
Kate Coley
November 27, 2024
"Marcy Bond is the best! She was so patient and knowledgeable when walking me through everything. Definitely recommend her and this company!"
"Thank you for your review! We are thankful to have Marcy on our team and so happy she able to make your process easy! "
Tyler Warren
November 25, 2024
"Definitely recommend! Always a good, easy experience. Some of the most friendliest people I've talked to. Absolutely love working with them."
"Thank you for your review! We are thankful to have you at Ken Jones State Farm and are always happy to help! "
Bobbiejane Little
November 15, 2024
"Sam Mathis was awesome!! He is such a professional and personable individual! He made sure I felt heard, welcomed, and satisfied with my insurance plan! The rates and people are so much better than my previous insurance company!"
"Thank you for your review! We are happy to have you with us at Ken Jones State Farm! Sam is a great asset to our team and we are so thankful he we able to help you! "
Kaye Donald
October 29, 2024
"Very easy to work with"
"Thank you for your review! Glad we were able to help you! "
Glennis Regan
October 15, 2024
"It was such a joy working with Marcy today at Ken Jones, State Farm Agency, in Ridgeland, MS. Thank you so much for simplifying the process and getting me back to State Farm. I feel such a relief knowing I am well taken care of and well protected. Thanks again!"
"Thank you for your review! We are so thankful Marcy was able to help you, and we are happy to have you with us at Ken Jones State Farm! "
Gavan Echols
October 7, 2024
"Very good customer service! Got my new insurance policy updated within 5 minutes and answered any questions I had! Jordan is very nice and helpful!"
"Thank you for your review! We are glad Jordan was able to help you today! "