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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kate Coley

Kate Coley

November 27, 2024

5  out of  5
rating by Kate Coley
"Marcy Bond is the best! She was so patient and knowledgeable when walking me through everything. Definitely recommend her and this company!"
We responded:
"Thank you for your review! We are thankful to have Marcy on our team and so happy she able to make your process easy! "
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Tyler Warren

November 25, 2024

5  out of  5
rating by Tyler Warren
"Definitely recommend! Always a good, easy experience. Some of the most friendliest people I've talked to. Absolutely love working with them."
We responded:
"Thank you for your review! We are thankful to have you at Ken Jones State Farm and are always happy to help! "
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Bobbiejane Little

November 15, 2024

5  out of  5
rating by Bobbiejane Little
"Sam Mathis was awesome!! He is such a professional and personable individual! He made sure I felt heard, welcomed, and satisfied with my insurance plan! The rates and people are so much better than my previous insurance company!"
We responded:
"Thank you for your review! We are happy to have you with us at Ken Jones State Farm! Sam is a great asset to our team and we are so thankful he we able to help you! "
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Kaye Donald

October 29, 2024

5  out of  5
rating by Kaye Donald
"Very easy to work with"
We responded:
"Thank you for your review! Glad we were able to help you! "
Profile photo of Glennis Regan

Glennis Regan

October 15, 2024

5  out of  5
rating by Glennis Regan
"It was such a joy working with Marcy today at Ken Jones, State Farm Agency, in Ridgeland, MS. Thank you so much for simplifying the process and getting me back to State Farm. I feel such a relief knowing I am well taken care of and well protected. Thanks again!"
We responded:
"Thank you for your review! We are so thankful Marcy was able to help you, and we are happy to have you with us at Ken Jones State Farm! "
Profile photo of Gavan Echols

Gavan Echols

October 7, 2024

5  out of  5
rating by Gavan Echols
"Very good customer service! Got my new insurance policy updated within 5 minutes and answered any questions I had! Jordan is very nice and helpful!"
We responded:
"Thank you for your review! We are glad Jordan was able to help you today! "
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Chris Irby

October 4, 2024

5  out of  5
rating by Chris Irby
"Great insurance agency…Highly recommend!"
We responded:
"Thank you for your review! We loved visiting with you today! "
Profile photo of Mary Barham

Mary Barham

September 25, 2024

5  out of  5
rating by Mary Barham
"I am so thankful for Sam’s help! Not only was he knowledgeable but so understanding of my needs. He was very patient in explaining and directing me in the right direction! Definitely recommend the Ken Jones Agency!"
We responded:
"Thank you for your review! We are thankful for Sam and his ability to help others! "
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John Harrison

September 25, 2024

5  out of  5
rating by John Harrison
"Marcy was very professional and very helpful and friendly. I would definitely recommend the Ken Jones agency!"
We responded:
"Thank you for your review! Marcy is a great asset to our team! We are happy she was able to help you! "
Profile photo of Kasi Roth

Kasi Roth

September 9, 2024

5  out of  5
rating by Kasi Roth
"Jennifer is wonderful! She has been so kind and helpful in the whole process of switching over our policies."
We responded:
"Thank you for your review! We are thankful to have been able to help you! "
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Garret Clack

August 30, 2024

5  out of  5
rating by Garret Clack
"Ask for Jennifer, she is very knowledgeable and informative!"
We responded:
"Thank you for your review! Jennifer is a great asset to our team!"
Profile photo of Jessica Davis

Jessica Davis

August 8, 2024

5  out of  5
rating by Jessica Davis
"Jordan is the absolute best! She stayed on top of everything and worked with the mortgage company and myself to give me to best coverage at the best price. She deserves way more than 5 stars!"
We responded:
"Thank you for your review! We are thankful for Jordan and we also agree that she deserves way more than 5 stars! "
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Andrea Mckee

July 30, 2024

5  out of  5
rating by Andrea Mckee
"I spoke to Sam and he was so helpful and knowledgeable when helping me with all of my concerns. Great customer service skills!"
We responded:
"Thank you for your review! We are happy we can help! Sam is a great asset to our team and we are thankful for him! "
Profile photo of Caleb Cain

Caleb Cain

July 30, 2024

5  out of  5
rating by Caleb Cain
"They are very knowledgeable and very understanding when signing up an account. Sam was especially very helpful with walking me through the set up process of my account."
We responded:
"Thank you for your review! We are glad we were able to help! We are thankful for Sam and his knowledge of State Farm products! "
Profile photo of Joshua Brown

Joshua Brown

July 23, 2024

5  out of  5
rating by Joshua Brown
"Jennifer is super helpful!!! I cannot tell you how many different quotes she pulled for me to get the price we were looking for! Absolutely amazing! Could not ask for better service!"
We responded:
"Thank you for your review! We are thankful for Jennifer and her willingness to help others!"
Profile photo of Austin Mercier

Austin Mercier

July 12, 2024

5  out of  5
rating by Austin Mercier
"Jennifer is the best! She always makes sure our insurance needs are taken care of! My family is thankful for her guidance!"
We responded:
"Thank you for your review! We are thankful for Jennifer being on our team and helping our customers!"
Profile photo of Shawn Mathis

Shawn Mathis

June 19, 2024

5  out of  5
rating by Shawn Mathis
"Super friendly and knowledgeable staff. Will work diligently to meet your insurance needs. If you need insurance, I recommend you talk to Ken Jones and his staff at State Farm in Ridgeland."
We responded:
"Thank you for your review! Glad we are able to help!"
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Brittany Bullock

June 19, 2024

5  out of  5
rating by Brittany Bullock
"Ken and his staff are all very knowledgeable and there to help when in need."
We responded:
"Thank you for your review! We are thankful for you and thankful we are able to help you!"
Profile photo of Nichole Mercier

Nichole Mercier

June 19, 2024

5  out of  5
rating by Nichole Mercier
"Jennifer is so nice! She’s always willing to help! She takes the time to thoroughly answer any questions I have, which I appreciate so much!"
We responded:
"Thank you for your review! Jennifer is a great part of our team, and we are happy she has been there to help you!"
Profile photo of LuRetha Kelly

LuRetha Kelly

March 29, 2024

5  out of  5
rating by LuRetha Kelly
"Katie has top tier communication skills. She explained every detail and made sure I understood the process. Thank you for helping me insure my automobiles and home. ❤️"
We responded:
"Thank you for your review! We value Katie and her knowledge of insurance! "
Profile photo of grace sweat

grace sweat

March 19, 2024

5  out of  5
rating by grace sweat
"Jennifer has been so wonderful! She has made insuring our home and vehicles a breeze!"
We responded:
"Thank you for your review! We value Jennifer and her love for helping others!"
Profile photo of Susan Perkins

Susan Perkins

January 30, 2024

5  out of  5
rating by Susan Perkins
"I spoke with Katie Ritchie at Ken Jones State Farm yesterday regarding a question I had, and she was very polite and informative."
We responded:
"Thank you so much for the kind words! Katie is a great part of our team!"
Profile photo of Jessica Rushing

Jessica Rushing

January 30, 2024

5  out of  5
rating by Jessica Rushing
"I have loved being with Ken Jones State Farm!! Jennifer is always so helpful!!"
We responded:
"Jessica, thank you so much for the kind words! Jennifer is a very crucial part of our team and we love having her here!"
Profile photo of Kk Mathis

Kk Mathis

January 30, 2024

5  out of  5
rating by Kk Mathis
"The staff at Ken Jones was kind and considerate and they took their time with me when I called. They listened to my concerns and have made sure they found the right policy for my insurance needs!"
We responded:
"Mrs. Mathis, thank you so much for the kind words! We love our staff here at our office!"
Profile photo of Leslie Martin

Leslie Martin

January 26, 2024

5  out of  5
rating by Leslie Martin
"Katie was so helpful. She answered all our questions and got all of our insurance needs set up and ready to go. She was quick and efficient."
We responded:
"Thank you so much for the kind words! Katie is a great asset to our team, and welcome to State Farm!"